Emergency Management
Business Continuity
Security
Safety
Leadership
Why Utilize Sandhurst
What sets us apart is our commitment to customization. We do not believe in delivering generic, off-the-shelf courses. Every program is tailored to reflect your organization's unique operating environment, internal processes, culture, risks, and day-to-day realities. Whether we're teaching incident management, leadership, or workplace culture, we incorporate your terminology, procedures, challenges, and real-world scenarios to ensure training is relevant, engaging, and immediately applicable. Our approach combines proven industry best practices with practical experience, helping participants not only understand concepts but confidently apply them in their roles. Through realistic exercises, scenario-based learning, and organization-specific examples, we ensure training translates into improved performance when it matters most. At Sandhurst, our goal is simple: provide training that reflects the way your organization operates, equips your people with practical skills, and delivers meaningful improvements in performance, safety, and organizational resilience.
ICS 100
Introduction
2 hour online
ICS 200
Basic Incident Command System
2 day
ICS 300
Intermediate for Expanding Incidents
3 day
ICS 400
Advanced
2 day
ICS 402
Advanced for Executives
2 hour in person
ICS Aligned
Organization Specific
2–4 day
ICS Role Specific
Role Specific
1 day
On Scene Supervisor Training
Theory & practical
Leadership Development Training Programs
Practical real world
Safety Leadership Essentials
3 day
Respectful Workplace Training
Varied timing
Train the Trainer Options
Customized Courses Designed on Request
Courses Detail
ICS 100
Introduction to the Incident Command System
Build a strong foundation in incident management with this introductory ICS course. Participants will learn the purpose, principles, structure, and terminology of the Incident Command System, preparing them to work effectively within an incident response organization.
Ideal for:
Anyone who may be involved in emergency response, incident management, or organizational preparedness.
Key learning outcomes
Understand the fundamentals of ICS
Learn common incident management terminology
Recognize key roles and responsibilities within the system
Prepare for advanced ICS training
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ICS 200
Introduction to the Incident Command System
Designed for personnel who may supervise resources or teams during an incident, this course expands on the fundamentals of ICS and introduces participants to managing incidents using standardized command principles.
Ideal for:
Supervisors, team leaders, and personnel with incident management responsibilities.
Key learning outcomes
Apply ICS principles during operational incidents
Manage single resources and teams effectively
Understand supervisory responsibilities within ICS
Improve coordination and communication during incidents
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ICS 300
Introduction to the Incident Command System
As incidents grow in complexity, effective coordination becomes critical. This course prepares participants to take on supervisory and management roles during larger, more complex incidents using established ICS processes.
Ideal for:
Incident management personnel and supervisors involved in escalating or multi-agency incidents.
Key learning outcomes
Manage expanding incidents using ICS
Coordinate personnel and resources effectively
Support incident planning and operational decision-making
Strengthen leadership within an Incident Management Team (IMT)
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ICS Role Specific
Role-Specific ICS Training
Designed for personnel who have completed foundational ICS training, these focused workshops provide deeper instruction on the responsibilities and expectations of specific Incident Management Team positions.
Key learning outcomes
Manage expanding incidents using ICS
Coordinate personnel and resources effectively
Support incident planning and operational decision-making
Strengthen leadership within an Incident Management Team (IMT)
Available roles include:
Incident Commander
Safety Officer
Liaison Officer
Public Information Officer
Operations Section Chief
Planning Section Chief
Logistics Section Chief
Finance & Administration Section Chief
Scribe
Participants leave with greater confidence and a clearer understanding of their role during emergency operations.
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ICS 400
Introduction to the Incident Command System
This advanced program focuses on managing complex incidents involving multiple agencies, jurisdictions, or operational challenges. Participants develop the skills needed to function at the command and general staff level.
Ideal for:
Senior leaders, Incident Commanders, and experienced ICS practitioners.
Key learning outcomes
Lead and support complex incident operations
Apply advanced incident management processes
Coordinate across multiple incidents or organizations
Strengthen command and strategic decision-making capabilities
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I-402
ICS for Executives
Executives and senior decision-makers play a critical role during emergencies. This course provides a practical understanding of ICS and how leadership supports response, recovery, and organizational resilience.
Ideal for:
Executives, directors, managers, policymakers, and organizational leaders.
Key learning outcomes
Understand the ICS framework and terminology
Recognize executive responsibilities during emergencies
Support effective decision-making during incidents
Enhance organizational preparedness
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ICS Aligned
ICS-Aligned Training
Not every organization needs the full certification pathway. Our ICS-aligned training combines the most relevant elements of ICS 100, 200 and ICS 300 into a practical, organization-specific program focused on real-world application. Unlike standard courses, we tailor examples, exercises, and scenarios to your operational environment, helping participants gain skills that can be applied immediately.
Benefits include:
Reduced time away from operations Training tailored to your organization's risks and response requirements No mandatory waiting period between course levels Practical exercises based on realistic scenarios Greater focus on implementation rather than compliance
Participants develop practical skills in:
Incident Action Planning
Unified Command
Resource Management
Operational Briefings
Situational Awareness
Command and General Staff coordination
The result is a workforce that understands not only how ICS is structured, but how to apply it effectively during real incidents.
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Beyond ICS
Leadership, safety culture, and scenario-based programs designed around your daily challenges.
Theory & Practical
Practical Incident Leadership Under Pressure
The On-Scene Supervisor course prepares first-response supervisors to take command of tactical operations, coordinate resources, maintain site safety, and make effective decisions in fast-moving emergencies.
This highly practical program combines classroom instruction with immersive scenario-based training. Participants work through realistic incidents that challenge them to assess situations, prioritize actions, communicate clearly, and lead under pressure.
What sets this course apart:
Realistic emergency response scenarios
Hands-on practical exercises
Live casualty role players
Environmental props such as smoke effects, vehicles, and simulated hazards
Leadership development alongside technical response skills
By the end of the course, participants are better prepared to take control of incidents, manage competing priorities, and lead teams in challenging environments.
Theory & Practical
Practical Leadership Training That Delivers Results
Front-line leaders have a direct impact on safety, productivity, employee engagement, customer relationships, and operational performance. Yet many supervisors are promoted because of their technical expertise rather than their leadership skills.
Our leadership programs focus on practical, real-world leadership—not theory. Drawing on extensive operational and leadership experience, we customize every program to address the challenges your leaders face every day. Whether you want to improve performance, strengthen employee engagement, increase accountability, or build future leaders, our training is tailored to your organization's needs.
Benefits of strong leadership include:
Improved employee retention
Enhanced workplace safety
Stronger team performance
Better client relationships
Increased operational efficiency
Greater accountability and engagement
3-Day In-Person Course
Practical Leadership Training That Delivers Results
Outstanding safety performance starts with effective leadership. This program helps leaders understand their role in building and maintaining a strong safety culture, while providing practical tools they can apply immediately.
Ideal for: Supervisors, managers, and leaders responsible for safety performance.
Key learning outcomes:
Lead by example and influence safe behaviours
Build a positive safety culture
Improve communication and accountability
Identify and manage safety risks effectively
Strengthen employee engagement in safety initiatives
By the end of the course, participants are better prepared to take control of incidents, manage competing priorities, and lead teams in challenging environments.
Flexible Delivery
Practical Leadership Training That Delivers Results
Creating a respectful workplace requires more than a policy, it requires understanding, accountability, and action from everyone in the organization.
Our Respectful Workplace Training transforms policies into practical workplace behaviours. Using real-world examples and interactive learning, participants gain a clear understanding of what respectful conduct looks like and how to address situations that may be inappropriate, harmful, or potentially unlawful.
Benefits of a respectful workplace include:
Improved morale and job satisfaction
Stronger teamwork and collaboration
Reduced absenteeism and turnover
Increased productivity and engagement
Enhanced organizational culture
Participants learn to:
Recognize respectful and inappropriate behaviour
Understand the impact of workplace conduct
Address issues early and effectively
Apply organizational policies in real-world situations
Support a positive and inclusive work environment
Programs can be delivered as:
3-hour workshops
Half-day sessions
Full-day training
Self-paced online learning
All training can be customized to reflect your organization's culture, policies, and operational environment.
Sandhurst-Developed Content, Delivered by Your Team
For organizations with qualified internal instructors, we can develop customized training materials that can be delivered by your own training team.
Benefits:
Reduced travel and delivery costs
Consistent training across your organization
Customized content aligned to your policies and procedures
Leverage your existing internal training capability
Leadership development alongside technical response skills
This option is ideal for organizations looking to scale training delivery while maintaining a consistent learning experience across multiple locations.
A solution built entirely to your requirements.
We specialize in designing bespoke training solutions tailored to your organization's unique requirements. Whether you need customized emergency response training, a leadership development course, scenario-based exercise, or training that integrates your specific policies, procedures, and operational challenges, we can build a solution that fits. We work closely with our clients to understand their culture, risks, and objectives, ensuring every course we create is practical, relevant, and directly applicable to their workplace. If you have a training need that isn't addressed by our existing course offerings, let’s discuss how we can build something that will meet all your needs, that is relevant, practical and will deliver on your objectives.
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Is Sandhurst authorized to certify ICS participants?
Yes. Sandhurst is a recognized ICS Canada training provider and is authorized to deliver certified ICS courses in accordance with ICS Canada standards.
Upon successful completion of an ICS course, participants receive an official Certificate of Completion recognized throughout Canada.
Can you address public enrollment and tailoring courses.
Absolutely. We believe training is most effective when it reflects your organization's unique environment, challenges, and responsibilities. That's why you will never receive a generic, off-the-shelf presentation from our team. We customize every training program to ensure it is relevant, engaging, and applicable to your audience. This may include incorporating organization-specific scenarios, integrating content from your policies, plans, and procedures, and addressing the risks and operational realities your personnel may encounter.
What is the difference between ICS-certified training versus your ICS-‘aligned courses’ training?
There are several advantages to selecting ICS-aligned training rather than ICS-certified training. One of the primary benefits is the reduced time commitment for staff, as traditional ICS-certified courses such as ICS 200 and ICS 300 typically require 2 and 3 days of classroom instruction, respectively. In addition, there is no mandatory waiting period between courses. Under the ICS Canada framework, participants are generally required to wait a minimum of 6 months between completing ICS 200 and ICS 300, whereas ICS-aligned training can be delivered without this delay. Although participants do not receive an official ICS Canada certificate upon completion, the training remains aligned with ICS principles and content, while providing a practical and meaningful learning experience through customized examples and exercises that reflect your organization’s unique operating environment.
How do I register for an ICS course?
Currently we offer registration online only.
If you are unsure which course is appropriate for your role or experience level, our team would be happy to assist.
What is your cancellation policy?
I have completed an ICS course and would like to take the next level. When can I register?
Advancement between ICS levels depends on the previous course completed and the requirements established by ICS Canada.
Participants who have successfully completed ICS 100 may register for ICS 200 immediately.
Participants who have completed ICS 200 are generally required to wait approximately six months before enrolling in ICS 300, in accordance with current guidelines.
Our team can also help you determine your eligibility and guide you through the registration process.
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Program Development
Emergency Exercises
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Suite 2100, 144 4th Ave S.W. West Tower Calgary, Alberta, T2P 3N4
(403) 705 5795
Toronto Office:
Suite 401, 703 Evans Ave. Toronto, Ontario, M9C 5E9
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